Refund policy

At Mayura, we are committed to ensuring that you love every purchase you make with us.

Size Exchange Policy

We do not offer size exchanges. Please review the size chart carefully before placing your order. For assistance, feel free to reach out to us via whatsApp or email.

Sale Purchase Policy

Products purchased during sale periods are not eligible for returns, refunds, or exchanges.

Return Policy

We do not accept returns. However, in the rare event of a manufacturing defect or an error from our end, please contact us immediately. Our team will assess the issue and guide you accordingly.

Eligibility for Review

Items must be unused, unworn, unwashed, undamaged, and returned with original tags and packaging. Please include your order ID and contact details when reaching out.

Non-Returnable Items

Products that are purchase on sale are not eligible for return or exchange unless a defect is identified from our end.

Damages & Issues

Please inspect your order upon delivery. If you receive a damaged, defective, or incorrect product, contact us within 48 hours of delivery so we can resolve the issue promptly.

Refunds

Once approved, refunds (if applicable) will be processed to your original payment method within 10 business days. Processing time may vary depending on your bank.

Need help!
Contact: +91 9940621883
Mail: support@mayuraonline.com